At NIU, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us through any online or offline platform. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

a. Website Usage Data:
When you browse our website, we automatically collect certain technical data such as your browser type, IP address, device information, pages visited, and general usage behavior. This information helps us enhance website performance, security, and user experience.

b. Personal Information:
We may collect personal details from you when you:

• Place an order

• Subscribe to newsletters

• Participate in contests or promotional events

• Contact our support team

• Fill out forms on our website

This information may include your name, email address, phone number, billing/shipping address, and any other details you provide.

2. How We Use Your Information

We use the information we collect to:

• Process Orders & Requests:
To complete your purchases, respond to inquiries, and provide a smooth customer experience.

• Improve Our Products & Services:
We analyze user data to understand preferences and enhance our website, packaging, and product offerings.

• Send Marketing Communications:
You may receive promotional emails, updates, or offers from us. You can unsubscribe at any time using the link provided in our emails.

• Comply with Legal Obligations:
We may disclose your information if required to do so by law, regulatory authorities, or legal processes.

3. Data Security

We take appropriate measures—technical and administrative—to safeguard your personal information from unauthorized access, loss, misuse, or alteration. While we commit to strong security practices, no online transmission or electronic storage system is 100% secure.

4. Your Rights & Choices

You have full control over your personal information. You may:

• Opt out of marketing emails at any time

• Request access to the data we hold about you

• Update or correct your personal details

• Request deletion of your information (subject to legal requirements)

To exercise any of these rights, contact us using the details below.

5. Updates to This Privacy Policy

We may revise this Privacy Policy occasionally. Updated versions will always be posted on this page with the latest revision date. Continued use of our website signifies your acceptance of any changes.

6. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📞 +91 8073413692
✉️ hello@niu.com